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Privacy Policy

Pet-a-Pet

Last updated: 2026-10-29T00:00:00.000Z

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Overview

Pet-a-Pet is an idle pet game for mobile devices published by SAPPS Interactive ("Service Provider"). This policy explains what data is collected when you play the game (the "Application"), why, and how you can control or delete it.

The Application has no user accounts and no login. SAPPS Interactive does not run its own servers for the game and does not receive your name, email address or payment details.

Data Collected Automatically

Third-party services built into the Application (described below) automatically collect certain information when you use it. This may include:

  • Your device's Internet Protocol (IP) address, from which approximate location (typically at city level) may be derived
  • The type of device, operating system and version, language and similar technical information
  • How you use the Application: screens viewed, session times, and game milestones such as finishing the first setup, your pet reaching a new growth stage, unlocking achievements, adopting a companion, taking a Pet Paradise trip and collecting a reward from an ad
  • Crash reports and diagnostic information when the Application stops working
  • Your device's advertising identifier (IDFA on iOS, Advertising ID on Android), used only by Google AdMob and only as described under Advertising

The Application does not request location permission and does not access your device's GPS, contacts, photos, camera or microphone. The Application never sends the name you give your pet to anyone.

Your Consent

Where the law requires it, the Application asks for your consent before personalized advertising and analytics:

  • Google's consent message. In the European Economic Area, the United Kingdom and Switzerland, and in US states with privacy laws that require it, the Application shows a consent message from Google when you first open it. Your answer decides whether ads may be personalized and whether Firebase Analytics may store analytics data on your device. You can change your answer at any time in Settings → Privacy choices inside the game.
  • App Tracking Transparency (iOS). On iPhone, the Application asks whether it may track you across apps and websites of other companies. If you decline, ads are still shown but are not personalized using your device's advertising identifier. You can change this at any time in iOS Settings → Privacy & Security → Tracking.
  • Declining any of these never limits the game. Every feature keeps working.

Firebase Analytics is never used for advertising. It does not collect the advertising identifier, and it is configured so that its advertising-related consent signals are always denied.

Advertising

The Application shows a banner, an occasional ad when the game is opened, and optional rewarded ads that you choose to watch for an in-game bonus. Ads are provided by Google AdMob, which may use your device's advertising identifier, IP address and ad interactions to serve, measure and, with your consent, personalize ads. On Android you can also reset your Advertising ID or opt out of personalized ads in your device's Google settings.

The Remove Ads purchase removes the banner and the ad shown when the game is opened. Rewarded ads stay available and are always optional.

Player ID

To keep your progress and purchases together, the Application creates a random Player ID (a long random code) when cloud save is first connected. It is not derived from your name, email or device, and it does not identify you personally. It is used:

  • to keep a record of your purchases with RevenueCat, so they can be restored on a new phone;
  • to tag crash reports in Firebase Crashlytics, so a reported problem can be matched to your game when you contact support.

You can see and copy your Player ID in Settings inside the game. If you contact support about a purchase, sending your Player ID lets the Service Provider find it.

Cloud Save

Cloud save keeps a copy of your game progress and your Player ID so they survive a lost, broken or replaced phone. The copy is stored in your own cloud storage, never on the Service Provider's servers:

  • iPhone: in the Application's private area of your iCloud account. It is turned on automatically when your iPhone is signed in to iCloud. No separate sign-in is needed.
  • Android: in the hidden app-data folder of your Google Drive, after you choose Sign in with Google. The Application asks only for access to its own app-data folder (the drive.appdata permission). It cannot see or change any of your other files. The Google account shown in Settings is read on your device to show which account is in use and is not sent to the Service Provider.

You can turn cloud save off at any time in Settings → Cloud save. Turning it off stops new uploads. The last copy stays in your cloud storage until you delete it (see Your Rights & Data Deletion).

In-App Purchases

The Application offers optional purchases: Paw Gem packs, a one-time Starter Pack and Remove Ads.

Purchases are processed exclusively by the Apple App Store (iOS) or Google Play (Android). The Service Provider never receives your payment card or billing details. Purchase records (which product, when, and the store's transaction identifier) are managed through RevenueCat, a purchase-management service, under your Player ID or an anonymous identifier, so that purchases can be delivered once and restored later. Non-consumable purchases can also be restored with Restore purchases in Settings.

Local Storage

The Application stores your game save and settings (sound, haptics, display style and similar choices) on your device. This data is removed when you clear the Application's data or uninstall it. On Android, your device's own backup may include it if you have Android backup turned on.

Cookies and Tracking Technologies

The Application uses third-party software development kits (SDKs) and similar technologies to deliver ads, measure performance and analytics, and report crashes. Where required by applicable law, the Service Provider obtains consent before using non-essential tracking technologies, as described under Your Consent.

Third-Party Services

The Application uses the following third-party services, which process data under their own privacy policies:

The Service Provider does not sell your personal information. The Service Provider may disclose automatically collected information as required by law (for example, to comply with a subpoena), or when it believes in good faith that disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, or respond to an official government request.

Data Retention

  • Analytics and advertising data: processed by Firebase and AdMob and retained for up to 14–24 months from collection, after which it is automatically deleted by those processors.
  • Crash reports: retained by Firebase Crashlytics for up to 90 days.
  • Purchase records: retained by RevenueCat and the stores for as long as needed to deliver and restore purchases, and as required by tax and accounting law.
  • Cloud save: kept in your own iCloud or Google Drive until you delete it.
  • Aggregated and anonymized data: used for overall statistics, contains no device or player identifiers and may be retained indefinitely.
  • Data on your device: kept until you reset your progress, clear the Application's data or uninstall it.

Your Rights & Data Deletion

You have the right to request access to, correction of, or deletion of your personal data, and to withdraw consent where processing is based on consent.

Because the Application has no accounts, the Service Provider cannot link analytics or advertising data to you. You can delete or stop data collection yourself:

  1. Reset your game: Settings → Reset progress (your purchases are kept).
  2. Change your consent: Settings → Privacy choices (where shown), and on iPhone, iOS Settings → Privacy & Security → Tracking.
  3. Turn off cloud save: Settings → Cloud save → Turn off.
  4. Delete your cloud save:
    • iPhone: iOS Settings → your name → iCloud → Manage Account Storage → Pet-a-Pet → Delete Data.
    • Android: Google Drive → Settings → Manage apps → Pet-a-Pet → Delete hidden app data.
  5. Delete the data on your device: clear the Application's data in your device settings, or uninstall the Application.

To have your purchase records deleted from RevenueCat, email the Service Provider your Player ID (shown in Settings). Please note that once these records are deleted, Paw Gem packs bought earlier can no longer be restored on a new phone.

For any other request about your rights, contact the Service Provider at sappsinteractive@gmail.com.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to correct it, the right to opt out of the sale or sharing of personal information (including for cross-context behavioral advertising), and the right to non-discrimination for exercising these rights. You can opt out of the sharing of your information for personalized advertising through Settings → Privacy choices in the game and your device's ad settings. The Service Provider does not sell personal information. For inquiries, contact the Service Provider at sappsinteractive@gmail.com.

Children

The Application is not intended for children under 13 years of age (or such higher age as required by applicable local law). The Service Provider does not knowingly collect personal information from children. If a parent or guardian believes their child has provided personal information without appropriate consent, please contact sappsinteractive@gmail.com so that it can be removed.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. Data is sent to the third-party services above over encrypted connections. Cloud save relies on the security of your iCloud or Google account. The Service Provider relies on the industry-standard safeguards of its infrastructure partners (Apple, Google, Firebase and RevenueCat) to protect the limited data processed by the Application.

Data Breach Notification

If a data breach occurs that affects the third-party services processing data for the Application, the Service Provider will notify users or relevant regulatory authorities in accordance with applicable legal requirements.

Changes

The Service Provider may update this Privacy Policy from time to time. Material changes will be announced by updating this page with a new effective date.

This privacy policy is effective as of 2026-10-29.

Contact

Questions about this policy? Contact the Service Provider at sappsinteractive@gmail.com or get in touch.